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Question? Check our FAQs!
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Draw mechanics
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Entering one of our competitions is easy. You just need to register and open your account, then follow the easy 3 steps.
- Pick your prize
- Answer the Skill question correctly and buy your ticket
- Receive your ticket and wait for the Live Draw.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1589831358486-863d84ae-3b35″ title=”How long does each draw last?”][vc_column_text]
Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1589831358306-1a84b7e3-64a4″ title=”What happens if not all the tickets are sold?”][vc_column_text]
The closing date of each competition is fixed and will take place regardless of the absolute number of tickets sold for each competition. Somebody will always win each prize on the stated draw date
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1589831357639-5d375156-363b” title=”When and how is the winner drawn?”][vc_column_text]
The prize draw will take place on the date stated in each competition details. The draw itself will be available to view on social media channels via a live stream. Winners will then be contacted and a record of the winner of each prize placed on the website.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603548692418-05171fb4-6b17″ title=”Who can enter?”][vc_column_text]The competition is open to all residents in the UK and Republic of Ireland, aged 18 years or over, except members of the immediate families or households of the promoter.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Tickets
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The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.
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Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.
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Once the payment process has been completed you will receive an email containing your ticket details.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603548728508-7ec445cb-fb57″ title=”What are my chances of winning?”][vc_column_text]
Each competition has a fixed number of available tickets for purchase. Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition. The maximum number of tickets available for each competition is fixed and will not change once the competition is live.
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You can view your tickets and transactions in the My Account section of the website.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603548849412-31bb369d-ba9b” title=”Can I withdraw or amend my ticket purchase?”][vc_column_text]
Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603548848893-77fb873b-3a4b” title=”I’ve lost my account log-in, what do I need to do?”][vc_column_text]
Please use the forgot my password feature on our website
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Payment
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The cost of each ticket is clearly stated by each competition and won’t change during the sale period.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603548914866-e2959c29-c873″ title=”Are payments made securely?”][vc_column_text]
We use secure, encrypted connections across our website and do not hold your card details on our servers.
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Prize mechanics
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Winners will be contacted using the email address and mobile number associated with your registered account. Please also check back on the website after each prize draw where the winner will also be featured.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603549009245-16713420-1a2c” title=”How do I receive my prize?”][vc_column_text]
We will arrange for delivery of your prize with you
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603549063494-40480ab4-7122″ title=”Can I take a cash alternative to the prize?”][vc_column_text]
We aim to only provide the prize as advertised in our prize draws with no cash alternative. We may however offer you either cash or a voucher as a replacement for a prize. This is entirely at our discretion
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603549063296-9a379818-e14b” title=”Do I have to take part in any publicity after winning a prize?”][vc_column_text]
To ensure transparency and compliance, we’ll need to take a photo of you and your prize to go onto the winners page of our website. That’s all we need from you.
[/vc_column_text][/vc_tta_section][vc_tta_section icon=”fal|question” tab_id=”1603549062985-0ac80c02-b6c4″ title=”What happens if the prize is unclaimed?”][vc_column_text]We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.
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